Nextiva discusses its channel expansion and vision for the future at ITEXPO Miami.

Tags: Nextiva, channel, cloud communication

XmarteK talks Microsoft Lync and its channel partner program.

Tags: XmarteK, SBC, Microsoft Lync, channel partners

Brendan O'Brien from Aria Systems tells Erik Linask why an integrated billing and subscription platform is the key to taking cloud services to the channel.

Tags: Brendan O'Brien, Aria Systems, cloud computing, Cloud Expo, Erik Linask, TMC, cloud channel, cloud billing, cloud revenue, billing system, billing platform, billing automation, billing engine, channel partner, subscription management, entitlement man

Jeremy Villalobos talks about Telefonica’s new U.S. channel partner program and what attendees of ITEXPO learned at the company’s booth.

Tags: Telefonica, channel partner program, telecommunications, service provider

Genesys general manager Michael McBrien discusses multi-channel customer service with TMC at ITEXPO Miami 2013.

Tags: Genesys, multi-channel customer services, contact center solutions, ITEXPO

Joseph Barnas, director of channel sales, talks dinCloud’s offerings and Barnas’ participation in ITEXPO sessions on creating a more flexible IT environment with increased performance and reliability and reduced costs.

Tags: Cloud, SMB, channel program, dinCloud

Voice4Net CEO Richard McFarland explains how its new mobility tools can allow for more efficiency and flexibility within the contact center. In this interview with TMC’s Paula Bernier, he also comments on the multi-channel contact center, and Voice4Net’s ability to support cloud and hybrid models.

Tags: Voice4Net, contact center, mobility, multi-channel

Ann Sung Ruckstuhl, senior vice president and chief marketing officer of LiveOps, talks about how organizations are being challenged by heightened customer service expectations and explains how multi-channel contact center solutions can help turn the contact center from a cost center to a revenue center.

Tags: , contact center, multi-channel, cloud call center, social networking

HiperPBX’s Gustavo Scheveloff talks to TMC’s Erik Linask about the Latin American voice market and the advantages of building an ecosystem of partners around an Asterisk-based PBX system.

Tags: HiperPBX, TMC, Erik Linask, Gustavo Scheveloff, ITEXPO, Asterisk, PBX, phone system, VoIP, Unified Communications, channel partner, open source, telephony, Miami, Microsoft, Lync

Sonus SVP of Global Sales and Marketing Todd Abbott tells TMC’s Rich Tehrani about how his company can help manage high-quality voice call flows using SIP and their next-generation session border control products. The company’s SBC offerings leverage Sonus’s experience in the carrier space to bring standalone SBCs into the enterprise as well as telco environments. Finally the company detailed its Partner Assure channel partner model enabling Sonus to reach a wider range customers.

Tags: SBC,Session Border Controller,PSTN,Media Gateway,Softswitch,IP Telephony,IP Ccommunications,SIP,SIP Trunking,Video,Telco,Network,VoIP,IP,M2M,UC,channel partner

Shaun from tells Rich Tehrani about networking trends, the convergence of cloud and data centers and discusses the HPC segment

Tags: cloud computing, SDN, Software defined networking, infiniband, Ethernet, fiber channel, bus, backplane

Nan Boden of Myricom tells Rich Tehrani about Interop happenings, the HPC space and the benefits of Ethernet over InifiniBand for many HPC verticals

Tags: cloud computing, SDN, Software defined networking, infiniband, Ethernet, fiber channel, bus, backplane